Privacy Policy

1. Introduction

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

2. Controller

The controller for data processing on this website is:

BokehCRM GmbH
Musterstraße 123
12345 Musterstadt
Deutschland

Email: privacy@bokehcrm.eu
Phone: +49 (0) 123 456 789

3. Data Collection

3.1 Website Visits

When you visit our website, our web server automatically saves a so-called server log file, which contains your IP address, date and time of the retrieval, amount of data transferred, and requesting provider (access data), and documents the retrieval.

3.2 Registration and Account Data

When you register for our service, we collect your name, email address, company information, and other data necessary for providing our CRM services.

3.3 Customer Data

As part of our CRM service, you may store personal data of your customers. You are the controller for this data, and we process it on your behalf according to our data processing agreement.

4. Legal Basis

We process your personal data based on the following legal bases:

  • Contract performance (Art. 6(1)(b) GDPR)
  • Legitimate interests (Art. 6(1)(f) GDPR)
  • Consent (Art. 6(1)(a) GDPR)
  • Legal obligations (Art. 6(1)(c) GDPR)

5. Data Retention

We store your personal data only as long as necessary for the purposes for which it was collected or as required by law. Account data is deleted 3 years after account termination, unless longer retention is required by law.

6. Data Security

We use appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or unauthorized disclosure. Our security measures are continuously improved in line with technological developments.

7. Third-Party Services

7.1 Email Services

We use Mailgun for sending transactional emails. Data is processed in accordance with their privacy policy and our data processing agreement.

7.2 Hosting

Our website is hosted in Germany/EU. All data is stored on servers within the European Union.

8. Your Rights

Under the GDPR, you have the following rights:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to withdraw consent (Art. 7(3) GDPR)

To exercise these rights, please contact us at privacy@bokehcrm.eu. You also have the right to lodge a complaint with a supervisory authority.

9. Cookies

We use technically necessary cookies to enable the operation of our website. These cookies are deleted when you close your browser or are session-based.

10. Changes to This Policy

We may update this privacy policy from time to time. The current version is always available on our website. Significant changes will be communicated to our users.

11. Contact

If you have questions about this privacy policy or data protection, please contact:

Data Protection Officer
BokehCRM GmbH
privacy@bokehcrm.eu
+49 (0) 123 456 789

Last updated: October 2025

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